Enhanced Unified Communications
The PBXact phone system is designed for organizations needing a fully featured, commercially supported, business communications turnkey solution. PBXact has features and functions closely integrated into many of the most popular phones and endpoints on the market.
PBXact is based on the world’s most popular open source PBX platform, FreePBX. We bundle in advanced functionality and tightly integrate this functionality across phones, web based user control panels and operator panels. PBXact provides one of the easiest systems for users to get started using, with little or no training.
PBXact was designed with one thing in mind: enhancing business communications to impact your bottom line. In order to accomplish that goal, we offer some really unique, tightly integrated features that allow you to custom design business communications around your needs.
PBXact UC Feature Support Included in All Systems
- Flexible Time-Based Call Routing
- Built-In Conference Bridge
- Fax to E-mail
- Hunt/Ring Groups
- Music on Hold
- Voicemail Blasting
- Find Me / Follow Me Calling
- Personal IVRs
- Wake Up Calls
- Support for Video Calling
- Secure Communications (SRTP/TLS)
- Announcements
- Text to Speech
- Calling Queues (ACD)
- Interactive Voice Response (IVR)
- Three-Way Calling Support
- Voicemail
- Voicemail to E-mail
- Caller ID Support
- Call Transfer
- Call Recording
- Do Not Disturb
- Call Waiting
- Call History / Call Detail Records
- Call Event Logging
- Speed Dials
- Caller Blacklisting
- Call Screening
- Open Standards Support for Multiple Protocols
- SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
- WebRTC
- Softphone Support
- Specialty Device Support
- Door Phones
- Overhead Paging
- Strobe Alerts
- Paging Gateways
- Voice Gateways
- Failover Devices
- Desktop/Mobile Phone Support
- Upgrade System with Granular Control
- Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
- Localization in both GUI and Sound Files for Multiple Languages
- Backup and Restore Utilities
- Custom Destination Administration
- Web-based Config File Management When Needed
- System Recording Management
- GUI Controls for DNS, Network Settings, and More!
- Responsive GUI (Desktop, Tablet, and Mobile Device)
- WebRTC Softphone
- Call History (Details and Recording Playback / Download)
- Contact Management
- Presence Management
- Conference Room Management
- Settings Management
- Find Me / Follow Me
- Call Forwarding, Call Waiting, Do Not Disturb
- Call Confirmation
- Voicemail
- Visual Voicemail – Playback and Management
- Notification Options
- Greetings Management
The Base Platform includes a base of system enhanced features (see chart below)
Additional functionality can be added as needed:
- High Availability (License Required per PBX Node)
- Call/Contact Center Features (Enhanced Call Center Functionality)
- Operator Panel / Wall Boards
- Zulu UC Desktop Application, Outlook and Browser Integration
- Third Party Phone Support (for Non-Sangoma IP Phones)
| PBXact UC Enhanced Features | ||
| Call Recording Reports |
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| Class of Service | 
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| Conference Pro |
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| Extension Routing |
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| Fax Pro |
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| Park Pro |
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| Page Pro |
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| SysAdmin Pro |
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| Voicemail Notify |
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| Voicemail Reports |
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| XMPP Pro |
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| Third Party Phone Support | ||
| EndPoint Manager | ||
| Phone Apps | ||
| User Control Panel | ||
| High Availability | ||
| High Availability | ||
| Operator Panel | ||
| XactView Operator Panel (20 Pack) |
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| XactView Operator Panel Queue License |
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| Desktop Application | ||
| Zulu UC Desktop Application (20 Pack) |
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| Call Center Features | ||
| Appointment Reminder, Outbound Calling Campaign, CallerID Management, Outbound Call Limiting, PinSet Pro, Queue Pro (Includes Queue Call Backs), Queue Reporting, Web Callback |
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 Mobile Link Only |
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