Help Desk Service

Professional, Certified Experts Supporting Your Business Full Problem Resolution & Expert Customer Service

In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.

With PAconnect's Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

Network Monitoring & Care

Proactive Care & Maintenance

COVERAGE HOURS COVERAGE DETAILS
Complete 24x7 24x7 Coverage

Typically used by single-shift workers who need extra support during off hours such as nights, weekends, and holidays.
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After Hours 5:00 PM to 9:00 AM Coverage

Typically used by MSPs who provide daytime support and use Help Desk to deliver extended support on nights, weekends, and holidays.
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Business Hours 8:00 AM to 6:00 PM Coverage

Provides support during standard operating hours.
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